Service Announcement

unscheduled Outage

Auckland - SSL/TLS requests to Nectar VMs currently being blocked by VPN firewall

  • Outage start: Fri, 13 Dec 2024 2:34a.m. (UTC), Outage end: Fri, 13 Dec 2024 8:52a.m. (UTC)

There is an ongoing issue with HTTPS requests to Nectar VMs not coming through the VPN firewall. The issue has been reported to Connect who have brought it up with the vendor (FortiNet).

No ETA for a fix as of yet.

Current Status:

Resolved

Severity:

Significant

Last modification at:
Fri, 13 Dec 2024 8:52a.m. (UTC)

Updates

  • Resolved

    This issue should now be resolved.
    Update posted 1 week, 6 days ago.

  • Identified

    Root cause has been identified and we are working with the vendor to determine a fix.
    Update posted 1 week, 6 days ago.

  • Investigating

    Outage started
    Update posted 1 week, 6 days ago.