Service Announcement

unscheduled Outage

Networking issues at QRIScloud, also affecting BinderHub and Virtual Desktop services.

  • Outage start: Sun, 22 Sep 2024 10:00p.m. (UTC), Outage end: Mon, 23 Sep 2024 8:06a.m. (UTC)

We've received alerts that there are networking issues at QRIScloud, which appeared to have started at approximately 8am AEST.

This is likely to affect cloud services utilising Advanced Networking services, but it is also affecting services running at QRIScloud, including ARDC's BinderHub service and Virtual Desktops running at QRIScloud.

Current Status:

Resolved

Severity:

Significant

Last modification at:
Mon, 23 Sep 2024 8:06a.m. (UTC)

Updates

  • Resolved

    A link dropped out and upset the routing tables. Restarting the router restored service without additional changes around 10.30am this morning. Apologies for late update.
    Update posted 1 month, 4 weeks ago.

  • Resolved

    Service has now been restored. We appreciate your patience.
    Update posted 1 month, 4 weeks ago.

  • Investigating

    Outage started.
    Update posted 1 month, 4 weeks ago.