Service Announcement

unscheduled Outage

QRISCloud Compute hardware failure

  • Outage start: Thu, 17 Oct 2024 9:49p.m. (UTC), Outage end: Fri, 18 Oct 2024 1:43a.m. (UTC)

Instances in QRISCloud may be affected by a hardware failure on one of the compute nodes. We are investigating the issue and will provide more information when we can.

Current Status:

Resolved

Severity:

Significant

Last modification at:
Fri, 18 Oct 2024 1:43a.m. (UTC)

Updates

  • Resolved

    This issue has been resolved and instances have been brought back online.
    Update posted an hour ago.

  • Progressing

    The underlying compute node has recovered. Instances are being restarted.
    Update posted 2 hours ago.

  • Investigating

    Outage started
    Update posted 5 hours ago.