Service Announcement

unscheduled Outage

Emergency Restart of Hypervisor s6-cn03

  • Outage start: Mon, 26 May 2025 1:30a.m. (UTC), Outage end: Mon, 26 May 2025 5:11a.m. (UTC)

The hypervisor has developed an issue that is preventing user servers from mounting volumes.

The hypervisor must be urgently restarted to prevent data loss.

All user servers will be stopped prior to restart.

Once the hardware issue has been resolved, all user servers will be restarted.

Current Status:

Resolved

Severity:

Severe

Last modification at:
Mon, 26 May 2025 5:11a.m. (UTC)

Updates

  • Resolved

    Unscheduled outage resolved.
    Update posted 4 days, 21 hours ago.

  • Fixed

    User servers are now being restarted
    Update posted 5 days ago.

  • Identified

    Outage started
    Update posted 5 days, 1 hour ago.