Service Announcement

scheduled Outage

Jupyter Notebook Service Migration

• Scheduled start: Tue, 9 Sep 2025 11:00p.m. (UTC), Scheduled end: Wed, 10 Sep 2025 7:00a.m. (UTC)
• Outage start: Tue, 9 Sep 2025 11:00p.m. (UTC), Outage end: Wed, 10 Sep 2025 12:34a.m. (UTC)

Dear Jupyter Notebook Service Users,

We would like to inform you of a planned maintenance window of the Jupyter Notebook service on Wednesday 10th September.

During this time, the service will be unavailable as we perform essential migration works and upgrades to improve performance. This includes an upgrade to 20GB storage per user.

While we do not anticipate any data loss, as a precaution, we strongly recommend that you back up all important data and notebooks stored on the service before the outage begins.

We apologise for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

If you have any questions or need assistance with backups, please contact our support team at support@ehelp.edu.au

Best Regards,
Andy Botting
ARDC Cloud Services Team