Service Announcement

unscheduled Outage

Networking issue impacting instance launch

  • Outage start: Wed, 12 Nov 2025 10:00a.m. (UTC), Outage end: Wed, 12 Nov 2025 12:38p.m. (UTC)

A networking issue has been identified in the Nectar Cloud. The system that manages virtual networks (OVN) is having trouble coordinating its control nodes, which is causing delays or failures when launching new instances in some availability zones.

Current Status:

Resolved

Severity:

Significant

Last modification at:
Wed, 12 Nov 2025 12:38p.m. (UTC)

Updates

  • Resolved

    Unscheduled outage resolved.


    Update posted 2 days, 11 hours ago.

  • Progressing

    We have identified the problem to be a misbehaving OVN DB node. It has been restarted and services are resuming.
    We are monitoring the situation as it normalises.


    Update posted 2 days, 12 hours ago.

  • Identified

    An issue has been identified - more information to be shared as it becomes known.


    Update posted 2 days, 14 hours ago.