Service Announcement

unscheduled Outage

Auckland Site Storage Issue

  • Outage start: Tue, 27 Jan 2026 2:31a.m. (UTC), Outage end: Tue, 27 Jan 2026 10:26p.m. (UTC)

We have identified a problem of our storage backend, some of the VM's root disk became read-only.
Now it's been fixed. If you still find anything weird about your VM, please don't hesitate to let us know.

Current Status:

Resolved

Severity:

Significant

Last modification at:
Tue, 27 Jan 2026 10:26p.m. (UTC)

Updates

  • Resolved

    We have fixed the backend issue, and also fixed all the affected VMs. An additional email notification has been sent out to affected users. If users still have trouble, they have a way to contact us accordingly.


    Update posted 2 months ago.

  • Progressing

    We have identified the issue, and we have come up with a solution. We'll apply the fix early Wednesday. Meanwhile, some affected VMs are inaccessible. If it's urgent, please create a ticket to us.


    Update posted 2 months ago.

  • Identified

    Outage started


    Update posted 2 months ago.