Service Announcement

unscheduled Outage

Nectar Dashboard outage

  • Outage start: Thu, 29 Feb 2024 3:33a.m. (UTC), Outage end: Thu, 29 Feb 2024 11:41p.m. (UTC)

We are aware of issues accessing Nectar Dashboard at https://dashboard.rc.nectar.org.au/

Current Status:

Resolved

Severity:

Significant

Last modification at:
Thu, 29 Feb 2024 11:41p.m. (UTC)

Updates

  • Resolved

    Unscheduled outage resolved.
    Update posted 2 months, 1 week ago.

  • Fixed

    We have seen the service stabilise after scaling up more workers. We will continue to monitor the situation.
    Update posted 2 months, 1 week ago.

  • Progressing

    We are aware of another disruption to the dashboard. We are seeing unresponsive web service processes. We have scaled up the number of workers to deal with the load.
    Update posted 2 months, 1 week ago.

  • Resolved

    The Nectar Dashboard is now responding normally. Monitoring shows no further anomalies and the support team will continue to investigate the root cause.
    Update posted 2 months, 1 week ago.

  • Investigating

    Dashboard service has stabilised, but we are continuing to monitor the service and investigate the cause.
    Update posted 2 months, 1 week ago.

  • Investigating

    We are investigating the issue and will update with more information shortly.
    Update posted 2 months, 1 week ago.