Service Announcement

unscheduled Outage

Disk performance decrease at Monash.

  • Outage start: Thu, 29 Feb 2024 10:34p.m. (UTC), Outage end: Fri, 1 Mar 2024 3:16a.m. (UTC)

Monash users may be experiencing slower disk access times. The cause has been identified, and we are currently implementing a fix. We apologize for any inconvenience and anticipate resolving the issue soon.

Current Status:

Resolved

Severity:

Significant

Last modification at:
Fri, 1 Mar 2024 3:16a.m. (UTC)

Updates

  • Resolved

    We're happy to announce that the Ceph issue has been resolved! Ceph status is now showing "OK" and our engineers' tests have confirmed successful resolution. We have reset the announcement status to "resolved". If you encounter any individual issues, please feel free to raise a ticket for further assistance. We appreciate your patience and cooperation during this time.
    Update posted 2 months, 1 week ago.

  • Progressing

    The project team has taken corrective action to address the issue. We anticipate a gradual decrease in activity as the fix takes effect. We are closely monitoring the network and Ceph cluster for any further issues.
    Update posted 2 months, 1 week ago.

  • Investigating

    We have engaged the responsible project team to implement a solution that rectifies the problem.
    Update posted 2 months, 1 week ago.