Service Announcement

unscheduled Outage

Queensland hardware issue impacting virtual machine access

  • Start: Thu, 2 Jul 2026 4:17a.m. (UTC), End: Fri, 3 Jul 2026 6:51a.m. (UTC)

A hardware fault has been reported potentially preventing access to Virtual Machines.

Current Status:

Completed

Severity:

Severe

Last modification at:
Fri, 3 Jul 2026 6:51a.m. (UTC)

Updates

  • Resolved

    This outage has been resolved resulting in a few windows instances being restarted or left in a SHUTDOWN state.
    The server hardware where the fault was seen has been removed from the hosting pool.
    Update posted 2 days, 11 hours ago.

  • Investigating

    The issue has recurred this morning - we are investigating.
    Update posted 2 days, 17 hours ago.

  • Fixed

    This outage has been resolved resulting in a few instances being restarted or left in a SHUTDOWN state.
    No further impact is expected.
    Update posted 3 days, 12 hours ago.

  • Investigating

    The issue is being investigated and an update will be provided shortly.
    Update posted 3 days, 13 hours ago.