Service Announcement

unscheduled Outage

Application Credentials failure in Identity (Keystone) service

  • Outage start: Tue, 16 Apr 2024 5:06a.m. (UTC), Outage end: Tue, 16 Apr 2024 6:42a.m. (UTC)

The Identity service (Keystone) was upgraded around 1345 AEST on 16/04/2023. After the upgrade, we received reports that existing Application Credentials stopped working.

Current Status:

Resolved

Severity:

Significant

Last modification at:
Tue, 16 Apr 2024 6:42a.m. (UTC)

Updates

  • Resolved

    We have rolled back the offending change. Application Credentials should be working again. Please open a support ticket if you are still experiencing issues.
    Update posted 3 weeks, 3 days ago.

  • Identified

    We have identified the issue and is rolling back the upgrade.
    Update posted 3 weeks, 3 days ago.

  • Started

    Outage started
    Update posted 3 weeks, 3 days ago.