Service Announcement

unscheduled Outage

Swinburne Networking service intermittent outages

  • Start: Thu, 1 Oct 2026 10:07p.m. (UTC), End: Thu, 8 Oct 2026 3:04a.m. (UTC)

We are aware of an issue with Swinburne networking service. New instances launches are impacted. Existing instances may network traffic impacted too.

Current Status:

Completed

Severity:

Significant

Last modification at:
Thu, 8 Oct 2026 3:04a.m. (UTC)

Updates

  • Fixed

    This incident is now resolved - however, there's another network issue
    that may impact sites across the federation when launching instances.

    Further information available here:
    https://status.rc.nectar.org.au/outages/579/
    Update posted 5 days, 19 hours ago.

  • Progressing

    This issue has resurfaced, users may experience intermittent issues with launching instances. A fix has been identified which is being worked through. If you have any issues or questions please submit a ticket at: https://support.ehelp.edu.au/support/home
    Update posted 1 week, 1 day ago.

  • Resolved

    We have recovered the networking service.

    We believe this may be due to a load issue. We have identified a few areas that needs improvement and will be implementing them in the near future.
    Update posted 1 week, 4 days ago.

  • Investigating

    We are investigating and will post an update soon.
    Update posted 1 week, 4 days ago.